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+--- Thread: Contacts read-only (/showthread.php?tid=2336)
Contacts read-only - siphok - 05-26-2022
I have successfully imported 990 contacts from a CSV file but now the name and lastname field are read-only when trying create a new or edit an existing record.
new install of CoreBOS 8.0
RE: Contacts read-only - rslemer - 05-26-2022
Hi
Can you share some print screen?
RE: Contacts read-only - radu - 05-31-2022
Did you find the solution? is it the same for all users and from multiple systems/browsers? I had some issues at some point with browser's cache, it would not display elements. Not exactly like yours but also some kind of render malfunction caused by the browser itself not by the application.
RE: Contacts read-only - siphok - 06-07-2022
(05-26-2022, 11:31 AM)rslemer Wrote: HiFirst Name and Last Name fields are read-only.
Can you share some print screen?
(05-31-2022, 08:35 PM)radu Wrote: Did you find the solution? is it the same for all users and from multiple systems/browsers? I had some issues at some point with browser's cache, it would not display elements. Not exactly like yours but also some kind of render malfunction caused by the browser itself not by the application.
Yes, I have tried different browsers but still.
RE: Contacts read-only - joebordes - 06-08-2022
Have you defined a Field Dependency Map?
RE: Contacts read-only - siphok - 06-14-2022
(06-08-2022, 07:50 AM)joebordes Wrote: Have you defined a Field Dependency Map?
To be honest with you, I am new to CoreBOS.
I do not know what the Field Dependency Map is and how to set it up on the CRM.
Regards
Sipho Kunene
(06-14-2022, 12:57 PM)siphok Wrote:Have just found it under Tools/Business Maps(06-08-2022, 07:50 AM)joebordes Wrote: Have you defined a Field Dependency Map?
To be honest with you, I am new to CoreBOS.
I do not know what the Field Dependency Map is and how to set it up on the CRM.
Regards
Sipho Kunene
I will do some research.
Thank you
RE: Contacts read-only - joebordes - 06-14-2022
ah, wait!! I got it!
that "new to coreBOS" triggered the solution
coreBOS has a continuos upgrade process, once you start with coreBOS you will never have to upgrade again, you just pull from github and use coreBOS updater to apply all the database changes
this means that the first time you install coreBOS you ALSO have to do that corebos updater step
try this: go to Settings > coreBOS Updater
Click on Load Updates
Click on Apply All (you will probably have to do this a couple of times or three)
then have a look at the contacts view again and let us know
RE: Contacts read-only - siphok - 06-17-2022
(06-14-2022, 04:33 PM)joebordes Wrote: ah, wait!! I got it!Hi Joe
that "new to coreBOS" triggered the solution
coreBOS has a continuos upgrade process, once you start with coreBOS you will never have to upgrade again, you just pull from github and use coreBOS updater to apply all the database changes
this means that the first time you install coreBOS you ALSO have to do that corebos updater step
try this: go to Settings > coreBOS Updater
Click on Load Updates
Click on Apply All (you will probably have to do this a couple of times or three)
then have a look at the contacts view again and let us know
I am so overjoyed, your solution worked perfectly.
Thank you so much.
Sipho
RE: Contacts read-only - joebordes - 06-17-2022
Great!! I'm happy too. There is a learning curve, be patient and keep asking, it is worth the effort, believe me :-)
have a nice weekend
RE: Contacts read-only - siphok - 06-18-2022
(06-17-2022, 12:16 PM)joebordes Wrote: Great!! I'm happy too. There is a learning curve, be patient and keep asking, it is worth the effort, believe me :-)
have a nice weekend
Thank you again