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email sent thru workflow
#1
I created a email sent always a new ticket is created.

I setting my Global Variable to EMail_CustomCurrentDate_Format to d/m/Y H:iConfused

Date field used in subject or use a CRM field system uses my setting, but fields in module like a date created not

Example:
This code works
enviado em $(general : (__VtigerMeta__) date) $(general : (__VtigerMeta__) time) para $(assigned_user_id : (Users) email1) -

show as enviado em 05-05-2020 14:45:14 para user@email.com.br ( correctly date format )

But this code
Data  & hora da criação $createdtime

Shows date in american format, shows asData  & hora da criação 2020-05-05 14:45:04 ( incorrect date format )

How I can solved that?
Ranieri
eCRM Web
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