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There are two things you should consider for this:
=> Product Active
On each product, there is a checkbox which indicates if it is active or not. If this field is not checked the product will not appear. It is not available for selling anymore.
=> Sharing Privileges
In the demo site (and coreBOS Tests database it is based on) the product module is marked as Private. Any module marked as private will show only those records assigned to the current user (or the other exceptions in sharing privileges). So, in this case, any user can only see the records assigned to him unless he is an admin.
See if your case is one of the above and keep asking
Joe
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Exactly what steps are you taking? How are you searching for the product?
Joe
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I can't reproduce it, it works correctly for me.
Obviously, something is wrong because the screenshot shows a related product search which is not what I get. You see in your screenshot that you have the "Show All Products" button, that means that it is trying to filter the products depending on some other field. What happens if you click on the "Show All" button?
Can you record a video showing me how to do this starting from the login screen?
Make sure to indicate the browser you are using.
Thanks for your help and patience :-)
Joe
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03-17-2018, 11:38 AM
(This post was last modified: 03-17-2018, 11:39 AM by addady2.)
OK I narrow it down, work well on Chrome don't work on "Pale moon" v 27.8.1 browser (its firefox derivative).
I tried in private mode so that cookies and cache are clean.
I'm not sure that is wort the effort to fix it to this browses. I can use chrome for my testing.
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Wow, I had never heard of Pale Moon.
We officially support Chrome and Firefox. We develop on chrome. If you can share a javascript error maybe I can give you some pointers to a polyfill or some idea.
Joe
TSolucio