Full Version: Customer Portal Error
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This one has got me good and stumped. I've been all over this thing and can't find anything wrong in the setup or permissions. However, when a user attempts to log into the customer portal after submitting their credentials for login this is what shows on the screen:

*Please see image attached*

Performing some debugging I'm finding this in the ssl_log_error file:
[22/Jul/2019:10:48:48 -0400] "GET / HTTP/1.1" 302 -

[22/Jul/2019:10:48:48 -0400] "GET /site/login HTTP/1.1" 200 9576
[22/Jul/2019:10:48:58 -0400] "GET /webservice.php?&operation=getchallenge&username=portaluser HTTP/1.1" 200 109
[22/Jul/2019:10:48:57 -0400] "POST /index.php/site/login HTTP/1.1" 550 970
[22/Jul/2019:10:48:59 -0400] "GET /images/loginVtigerCRM.png HTTP/1.1" 302 -
[22/Jul/2019:10:48:59 -0400] "GET /site/login HTTP/1.1" 200 9576
[22/Jul/2019:10:49:12 -0400] "POST /index.php?module=Calendar&action=CalendarAjax&file=ActivityReminderCallbackAjax&ajax=true HTTP/1.1" 200 94

The highlighted text above is a bit perplexing. That path doesn't exist with the Customer Portal folder structure, so unless it's calling out to the CoreBOS install something is missing here. This is a fresh grab of the CP from git hub by the way. The perms for files and folders in coreboscp are 755 and the ownership is apache.apache.

I've double-checked the path in apache's configuration and it's correct, so I'm left scratching my head.
Brand new fresh install. Downloaded zip from git hub. Copied to the web server, set ownership and permission (apache.apache - 644 on files 755 on directories), set the value for those three variables: same result.
there is a global variable that blocks webservice, is that defined?
I don't believe so. the only CP global I have defined is this one:

Application_Customer_Portal_URL Portal User yes yes
you are looking for the webservice URL: Webservice_Enabled
found it and set as enabled.
Webservice_Enabled 1 Administrator yes yes

the following is still showing in ssl_access_log
"POST /index.php/site/login HTTP/1.1" 550 970

really has me scratching my head.
One of our team members recorded a session configuring the customer portal. He got stuck configuring the coreBOS URL putting the customer portal instead.
Have a look and see if it helps:
let us know how it goes
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