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Full Version: Ticket comments sorting
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Hi,

Is it possible to modify ticket comments history order :
I mean, to see the latest comment first and not older one

I hope someone could help me to do that.

Gérald
try with this global variable: HelpDesk_Sort_Comments_ASC and let us know how it goes  (set it to 0)
With HelpDesk_Sort_Comments_ASC = 0, it's exactly what I was looking for.

Thanks
Gérald