CoreBOSBB

I tried configure one mailbox, for all email Unread to created a new ticket for Support Group

But without success.

Even after scanned read completed, email still unread and ticket not created.

I created a rule with check only a 'To' for each message.

I do wrong?

Have you seen this vídeo: https://youtu.be/OjmMPHbxYHw

Yes ...
But I will redo all my settings.

There a way to debug this process? normal debug settings will wrote a log for any ready message?

Yes, normal debug procedure should work.