+- CoreBOSBB (https://discussions.corebos.org)
+-- Forum: Support (https://discussions.corebos.org/forumdisplay.php?fid=17)
+--- Forum: Administrator Support (https://discussions.corebos.org/forumdisplay.php?fid=8)
+--- Thread: [Solved] Upgrade after server migration : blank page (/showthread.php?tid=1746)
Pages:
1
2
[Solved] Upgrade after server migration : blank page - geraldbigot - 03-28-2020
Hello,
Here are the steps I have followed :
1) Install new coreBOS with git : test OK
2) Copy and replace user_privileges and test directories from old to new install
3) Copy old database into new server install :
4) Change dbname, dbuser and dbpass in config.inc.php according to old database
When connecting to CRM URL : first login page : ok
But after user validation : blank page
I activate logs : no FATAL error in vtigercrm.log
Has someone an idea about what's wrong ?
Please help ;-)
Gérald
RE: Upgrade after server migration : blank page - joebordes - 03-28-2020
Maybe you are missing some custom modules?
Compare module and Smarty/templates/modules and make sure you copy over the non-standard modules
Note: you should make a list of those as they will most probably require updating
Let me know how it goes
RE: Upgrade after server migration : blank page - geraldbigot - 03-29-2020
Ok. Thank you for this explanation.
I think there are too many different modules comparing the 2 install.
In old install :
Accounts Campaigns cbtranslation CronTasks evvtMenu Import Mobile Portal ProjectTask SalesOrder uploads Webforms
Activities cbAuditTrail cbupdater CustomerPortal Faq InventoryDetails ModComments Potentials PurchaseOrder ServiceContracts Users Webmails
Assets cbCalendar CobroPago CustomView FieldFormulas Invoice ModTracker PriceBooks Quotes Services Utilities WSAPP
AutoNumberPrefix cbLoginHistory com_vtiger_workflow Dashboard GlobalVariable Leads PBXManager Products RecycleBin Settings Vendors
Calendar cbMap ConfigEditor Documents HelpDesk MailManager PDFMaker Project Reports SMSNotifier Vtiger
Calendar4You cbTermConditions Contacts Emails Home Migration PickList ProjectMilestone Rss Tooltip VtigerBackup
In new install :
Accounts cbCalendar cbSurvey CobroPago Dashboard FieldFormulas Leads PBXManager Project Rss Users WSAPP
Assets cbCompany cbSurveyAnswer com_vtiger_workflow Documents GlobalVariable MailManager PickList ProjectMilestone SalesOrder Utilities
BusinessActions cbCVManagement cbSurveyDone ConfigEditor Emails HelpDesk Messages Portal ProjectTask ServiceContracts Vendors
Calendar cbLoginHistory cbSurveyQuestion Contacts EtiquetasOO Home Mobile Potentials PurchaseOrder Services Vtiger
Calendar4You cbMap cbTermConditions CronTasks evvtgendoc Import ModComments PriceBooks Quotes Settings VtigerBackup
Campaigns cbPulse cbtranslation CustomerPortal evvtMenu InventoryDetails ModTracker ProductComponent RecycleBin SMSNotifier Webforms
cbAuditTrail cbQuestion cbupdater CustomView Faq Invoice MsgTemplate Products Reports Tooltip Webmails
What is the procedure in such case ?
RE: Upgrade after server migration : blank page - joebordes - 03-29-2020
It is these two:
- AutoNumberPrefix
- PDFMaker
Just copy the AutoNumberPrefix directory to the new install. For PDFMaker you have access to the latest release, use that one.
AutoNumberPrefix should be updated as I haven't seen that one used anywhere lately, but, for the moment, try just copying it
Let me know how it goes
RE: Upgrade after server migration : blank page - geraldbigot - 03-29-2020
Yes !
I can now enter to Homepage.
But when I try others modules : Accounts, Contacts ... I got fatal error
For example, with cbupdater :
Fatal error: Uncaught Error: Call to a member function FetchRow() on bool in /var/www/html/crm/cyb/include/database/PearDatabase.php:671 Stack trace: #0 /var/www/html/crm/cyb/modules/BusinessActions/BusinessActions.php(257): PearDatabase->fetch_array(false) #1 /var/www/html/crm/cyb/include/ListView/ListViewController.php(669): BusinessActions::getAllByType(41, Array, Array, '1', '125') #2 /var/www/html/crm/cyb/modules/Vtiger/ListView.php(238): ListViewController->getListViewEntries(Object(cbupdater), 'cbupdater', Object(ADORecordSet_mysqli), Array, false) #3 /var/www/html/crm/cyb/modules/cbupdater/ListView.php(11): include_once('/var/www/html/c...') #4 /var/www/html/crm/cyb/modules/cbupdater/index.php(13): include_once('/var/www/html/c...') #5 /var/www/html/crm/cyb/index.php(488): include_once('/var/www/html/c...') #6 {main} thrown in /var/www/html/crm/cyb/include/database/PearDatabase.php on line 671
RE: Upgrade after server migration : blank page - joebordes - 03-29-2020
I suppose you have applied all updates a few times, right?
RE: Upgrade after server migration : blank page - geraldbigot - 03-29-2020
I can't apply updates because I can't reach this page
RE: Upgrade after server migration : blank page - joebordes - 03-29-2020
I launched the updates from the command line for you: php modules/cbupdater/doworkcli.php apply all
RE: Upgrade after server migration : blank page - joebordes - 03-29-2020
It looks pretty good. Make sure to test the AutoNumber module. Keep me informed
RE: Upgrade after server migration : blank page - geraldbigot - 03-29-2020
Yes. Thank you.
I did not know the command php modules/cbupdater/doworkcli.php apply all
It looks pretty good as you said.
I will verify these modules