Leads conversion window does not open when clicking convert Lead - Printable Version +- CoreBOSBB (https://discussions.corebos.org) +-- Forum: Support (https://discussions.corebos.org/forum-17.html) +--- Forum: User Support (https://discussions.corebos.org/forum-6.html) +--- Thread: Leads conversion window does not open when clicking convert Lead (/thread-1415.html) |
Leads conversion window does not open when clicking convert Lead - phongkni - 02-25-2019 Please help me to solve this problem If i click Convert Lead from the local network, there is no problem, only this problem when using an external network When using DevTools in chrome (Ctrl + Shift + I), I see the following error message: Failed to load resource: net::ERR_EMPTY_RESPONSE send @ csrf-magic.js:52 send @ jquery.js:4 ajax @ jquery.js:4 callConvertLeadDiv @ Leads.js:235 (anonymous) @ VM905:1 file csrf-magic.js error code here: return this.csrf_send(prepend + data); Please help me Thanks you RE: Leads conversion window does not open when clicking convert Lead - joebordes - 02-25-2019 first check the value of $site_URL in your config.inc.php, make sure it is set to the correct value as per the external network RE: Leads conversion window does not open when clicking convert Lead - phongkni - 02-26-2019 I think I configured it correctly example: - My system uses a firewall, I have configured the Reverse Proxy when I access port 80 and 443 from network external, then return to the crm local server (example: 192.168.3.20) - configured dns domain: domain.com Host-----Type------Value-------------TTL crm------A---------"Ip firewall"-------3600 - File config.inc.php $site_URL = 'http://crm.domain.com'; All normal access only convert leads is problematic RE: Leads conversion window does not open when clicking convert Lead - joebordes - 02-26-2019 try this change: Code: diff --git a/modules/Leads/Leads.js b/modules/Leads/Leads.js if that doesn't work deactivate CSRF and try again by commenting this line: https://github.com/tsolucio/corebos/blob/master/index.php#L68 RE: Leads conversion window does not open when clicking convert Lead - phongkni - 02-27-2019 The above changes are not working. Is there any other way? RE: Leads conversion window does not open when clicking convert Lead - joebordes - 02-27-2019 that is very strange, I wasn't expecting the first one to work, but deactivating completely CSRF by commenting the line should have worked... unless the error actually has nothing to do with the CSRF check. in your first post you indicate where the error is but not the actual error message. Can you share that with us? |