Help with automation from mail scanner - Printable Version +- CoreBOSBB (https://discussions.corebos.org) +-- Forum: Support (https://discussions.corebos.org/forum-17.html) +--- Forum: Administrator Support (https://discussions.corebos.org/forum-8.html) +--- Thread: Help with automation from mail scanner (/thread-1904.html) |
Help with automation from mail scanner - rslemer - 08-12-2020 When anybody call to my user, and leave a message, my Ipx system send a new email with message attached email has in body text like that There is a new voicemail in mailbox 403: Today I have a rule in mail scanner for all that's message for created a new ticket for each message, but I that's ticket willbe assigned to the group ( attendant ), and I wish assined each ticket to a user with a same extension Is this case I wish search for extension "403" and setting this ticket to user with thats extension in your preferences I know exists table with that association extension to user, but how I can search for that in mail scanner e usar essa informação? Or better created a workflow after that's was created ? I think I need created a custom function for that right? I appreciate any suggestion ... RE: Help with automation from mail scanner - joebordes - 10-17-2021 workflow expresion Code: getIDof('Users', 'asterisk_extension', 'the extension to search here') Its an informative topic - Beauvais - 01-01-2022 I am very enjoyed for this blog. Its an informative topic. It help me very much to solve some problems. Its opportunity are so fantastic and working style so speedy |