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+--- Thread: Workflow issue : mail not received (/showthread.php?tid=2460)
Workflow issue : mail not received - geraldbigot - 11-17-2022
Hello,
My workflow needs to send email when a field condition is ok at first save.
I see this email in coreBOS Email module but never receive it.
What could be my error ?
Perhaps this gives you an idea : cb_messagequeue table seems to be blocked
As soon as I deactivate and activate Workflow cron job, cb_messagequeue is emptying.
I can see Email in Emails module but I don't receive it.
RE: Workflow issue : mail not received - joebordes - 11-17-2022
Where do you see this message: "cb_messagequeue table seems to be blocked"?
Activate the DEBUG_SEND_EMAIL global variable and look in the logs to see if the emails are producing some error message. Make sure they aren't going to spam folder.
RE: Workflow issue : mail not received - geraldbigot - 11-17-2022
(11-17-2022, 08:05 AM)joebordes Wrote: Where do you see this message: "cb_messagequeue table seems to be blocked"?
Activate the DEBUG_SEND_EMAIL global variable and look in the logs to see if the emails are producing some error message. Make sure they aren't going to spam folder.
I don't see such message "cb_messagequeue table seems to be blocked" but I just noticed it
I'm going to activate the DEBUG_SEND_EMAIL and look in the logs.
I check and I'm sure they are not going in spam folder
I also received many "cron task message" : exceeding max exec time
(11-17-2022, 08:11 AM)geraldbigot Wrote:(11-17-2022, 08:05 AM)joebordes Wrote: Where do you see this message: "cb_messagequeue table seems to be blocked"?
Activate the DEBUG_SEND_EMAIL global variable and look in the logs to see if the emails are producing some error message. Make sure they aren't going to spam folder.
I don't see such message "cb_messagequeue table seems to be blocked" but I just noticed it
I'm going to activate the DEBUG_SEND_EMAIL and look in the logs.
I check and I'm sure they are not going in spam folder
I also received many "cron task message" : exceeding max exec time
How can I isolate mail errors in log file ?
RE: Workflow issue : mail not received - joebordes - 11-17-2022
set the level to FATAL, that way you will see only the email messages
RE: Workflow issue : mail not received - geraldbigot - 11-17-2022
I send you this file on your email
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Gérald