How to change Description to Scope of Work?

[global.da]

Under Support Tickets -> Description Information block -> Description

How can i change this word "Description" to "Scope of Work"?

I can create Text Area for Scope of Work, but the box field is not the same length as the Description.
Where can i edit it?

[joebordes]

create a file named:  modules/HelpDesk/languages/en_us.custom.php

changing the language to yours, for example if you want to change in Spanish you would create es_es.custom.php

inside you put

PHP Code:

<?php
$custom_strings = array(
  'Description' => 'Scope of Work',
);
?>

You can override any label in any module like this.

To change the textarea to make it full width, for the moment, you must go to the database and change the uitype from 20 to 19

[global.da]

thank you