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unblock admin account
#1
hi'
i have got this message :

Maximum number of login attempts reached. Contact your administrator to unblock your account
User Name
admin
Password
••••••••••••


how can i unblock my account ?

thanks for quick answering
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#2
Hi
try this --> https://corebos.com/docs_grav/knowledge-base/faq#how-can-i-reset-the-admin-user-password
Ranieri
eCRM Web
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#3
The important part of the update SQL indicated by Ranieri is `failed_login_attempts=0`, you have to set that field to 0 for the user that is blocked. If you have another admin user that you can login in as you can edit the admin user's preferences and set that field to 0. That is how you would do it for any normal user.

you can also run this script: https://github.com/tsolucio/corebos/blob/master/cron/UnblockLoginUsers.service

or the first SQL that is there
Joe
TSolucio
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#4
(01-08-2023, 04:33 PM)joebordes Wrote: The important part of the update SQL indicated by Ranieri is `failed_login_attempts=0`, you have to set that field to 0 for the user that is blocked. If you have another admin user that you can login in as you can edit the admin user's preferences and set that field to 0. That is how you would do it for any normal user.

you can also run this script:  https://github.com/tsolucio/corebos/blob/master/cron/UnblockLoginUsers.service

or the first SQL that is there

thank you ..
the problem was fixed thanks to your reply

(01-08-2023, 02:04 PM)rslemer Wrote: Hi
try this --> https://corebos.com/docs_grav/knowledge-base/faq#how-can-i-reset-the-admin-user-password

thank you
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