10-25-2020, 12:36 PM
Hi,
I would like to create report regarding Ticket assign to user X. the report should show who (crm user) transfer the ticket to user X.
This information exist in the "Tikect history" (attach screen shut).
How can I do it?
Do I need to enable ModTracker for this?
I would like to create report regarding Ticket assign to user X. the report should show who (crm user) transfer the ticket to user X.
This information exist in the "Tikect history" (attach screen shut).
How can I do it?
Do I need to enable ModTracker for this?