CoreBOSBB › Support › Administrator Support v
status add ticket from email

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Linear Mode
status add ticket from email
Michel001 Offline
Junior Member
**
Posts: 23
Threads: 10
Joined: Aug 2017
Reputation: 2
#1
07-04-2018, 08:46 AM
not sure where to find this option.

When i have Administrator rights and i want to add ticket from an email i get the popup and see Status

When i do not have Administrator rights and i want to add ticket from an email i don't see the Status option.
i have to set that after i created the ticket.

the user is in the support profile.

see attachements


Attached Files Thumbnail(s)
       
Find
Reply


Messages In This Thread
status add ticket from email - by Michel001 - 07-04-2018, 08:46 AM
RE: status add ticket from email - by rslemer - 07-04-2018, 11:52 AM
RE: status add ticket from email - by Michel001 - 07-04-2018, 12:59 PM
RE: status add ticket from email - by rslemer - 07-04-2018, 02:50 PM
RE: status add ticket from email - by joebordes - 07-04-2018, 10:23 PM
RE: status add ticket from email - by Michel001 - 07-05-2018, 10:27 AM
RE: status add ticket from email - by Michel001 - 07-05-2018, 12:23 PM
RE: status add ticket from email - by joebordes - 07-05-2018, 02:32 PM
RE: status add ticket from email - by Michel001 - 07-05-2018, 02:46 PM

Forum Jump:


Users browsing this thread: 1 Guest(s)