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status add ticket from email
#7
it had to do something with

Settings > Profile Privileges > Viewing "Support Profile"

i changed all settings and now it works.
not sure which one had to do with the status . cause everything was enabled in support ticket
i did see the Oppertunities was not everything enabled.

but it works and with the menu editor i can hide things. so solved for me.
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Messages In This Thread
status add ticket from email - by Michel001 - 07-04-2018, 08:46 AM
RE: status add ticket from email - by rslemer - 07-04-2018, 11:52 AM
RE: status add ticket from email - by Michel001 - 07-04-2018, 12:59 PM
RE: status add ticket from email - by rslemer - 07-04-2018, 02:50 PM
RE: status add ticket from email - by joebordes - 07-04-2018, 10:23 PM
RE: status add ticket from email - by Michel001 - 07-05-2018, 10:27 AM
RE: status add ticket from email - by Michel001 - 07-05-2018, 12:23 PM
RE: status add ticket from email - by joebordes - 07-05-2018, 02:32 PM
RE: status add ticket from email - by Michel001 - 07-05-2018, 02:46 PM

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