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email on ticket
How can i resolve this issue ?

when i have a ticket in corebos and click on
More information

you get the option to see the e-mails.
when i open an e-mail and want to reply on that e-mail a popup opens where i can type what i want to send.

but when i press the send button the next popups open

Sorry! Attempt to access restricted file.
We are looking for this file path: modules//.php
We are looking here:
Real file path:
Root dir path: /var/www/html/coreboscrm/
Hi Michel001

Almost times is a permissions issues ...
look your httpd or apache logs
eCRM Web
as rslemer indicates, this is caused by some error that should appear in the logs, especially in the corebos logs
I would suggest you activate the debug logs and reproduce the error, then search for "error" in the log file and share the results with us
I tried your exact steps in my development install and had no problem

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