I have a use case where I need to do the following:
I've related SalesOrders to HelpDesk. Now I can create an SO from a ticket. Using Business Maps I can make sure some fields are auto-filled during the creation of the SO. But I'd like to do the following through Business Maps: when an SO is created from a ticket, I'd like to be able to fill out the address fields in the new SO, based on the accounts address fields from the account selected in the ticket. Do we have a way of getting fields from related modules like this, without the source fields being present in the source module?
I was reading into Condition Query Mappings for this. I don't fully understand how to implement these, especially the QueryGenerator part. Could a condition query be used in a Field map to get related fields? And does anyone have an example of this?
I've related SalesOrders to HelpDesk. Now I can create an SO from a ticket. Using Business Maps I can make sure some fields are auto-filled during the creation of the SO. But I'd like to do the following through Business Maps: when an SO is created from a ticket, I'd like to be able to fill out the address fields in the new SO, based on the accounts address fields from the account selected in the ticket. Do we have a way of getting fields from related modules like this, without the source fields being present in the source module?
I was reading into Condition Query Mappings for this. I don't fully understand how to implement these, especially the QueryGenerator part. Could a condition query be used in a Field map to get related fields? And does anyone have an example of this?