11-23-2014, 11:21 PM
Your first pitfall is typical, it happens a lot: the way that coreBOS knows which email template it has to send out is by looking at the notification schecduler. There you will see a record for "Start of Support" (or something like that). It is entry 5, when you click on the settings for that record you will see that you can pick the email template to send out. So when you delete the standard one and create a new one, you also have to edit record 5 and pick the correct email template.
As to not merging all the variables, I have to admit that I hadn't noticed that wasn't woring. I looked at the function that does that and it was only merging a subset of the Contact's fields. I have just uploaded a change to fix that. Update your code.
Finally, I do not know why you aren't getting the email in HTML. Please let me know if that is still happening and I will try to reproduce locally.
As to not merging all the variables, I have to admit that I hadn't noticed that wasn't woring. I looked at the function that does that and it was only merging a subset of the Contact's fields. I have just uploaded a change to fix that. Update your code.
Finally, I do not know why you aren't getting the email in HTML. Please let me know if that is still happening and I will try to reproduce locally.
Joe
TSolucio
TSolucio