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Tesst tutorial: create SO from helpdesk
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(11-09-2015, 11:34 AM)joebordes Wrote: This sounds good. You have to use a DETAILVIEWBASIC type link. The only problem I think you will run into here is if you want to automatically introduce some product line(s). Those lines to look in GET URL for parameters so you will have to do some additional magic in the SalesOrder/EditView.php script

Thanks, I'll start fiddling with it and see if I run into problems anywhere. Basically the Salesorder does not have to auto-create productline, because the ticket does not have them. In the workflow setup we have in mind the creation of the SO is done when fysical work has already been done and the SO is created to list used materials and spent time (and of course ultimately invoice them).
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RE: Tesst tutorial: create SO from helpdesk - Guido1982 - 11-09-2015, 11:48 AM

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