Does the workflow field template support two levels?

[Guido1982]

Quote:I would recommend the typical solution: add a uitype 10 to the related module you need

That doesn't really help, since I want to send an e-mail from a comment that is related to a ticket. In that e-mail I want to name the accountname and shipping city for the account that is related to the ticket. Accounts is already related to HelpDesk but I can't access the accountname, alone the shipping city. I would have to setup UI1 fields that update on every ticket save. Seems a bit redundant to me.

Lets keep on our toes to see if we can do such a thing when the projects you mentioned land. In the end it's just recursiveness.