Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Mail Scanner
#9
=> Comments: you have full control over the outgoing email and the order of comments:
http://corebos.org/documentation/doku.php?id=en:helpdesk:notificationemails
http://corebos.org/documentation/doku.php?id=en:email_workflows#comments

=> The rule comment you copy above applies to each individual converter, so you are correct, you have to add more converters if you need them although I thing the email is attached both to the ticket and the contact in their emails related list when working on the ticket.
Joe
TSolucio
Reply


Messages In This Thread
Mail Scanner - rslemer - 12-19-2017, 08:29 PM
RE: Mail Scanner - mweaver - 12-21-2017, 10:48 AM
RE: Mail Scanner - rslemer - 12-21-2017, 11:11 AM
RE: Mail Scanner - mweaver - 12-21-2017, 12:37 PM
RE: Mail Scanner - rslemer - 12-21-2017, 04:22 PM
RE: Mail Scanner - mweaver - 12-23-2017, 11:53 AM
RE: Mail Scanner - mweaver - 12-23-2017, 01:32 PM
RE: Mail Scanner - mweaver - 12-23-2017, 01:42 PM
RE: Mail Scanner - joebordes - 12-23-2017, 04:22 PM
RE: Mail Scanner - mweaver - 12-23-2017, 04:50 PM
RE: Mail Scanner - joebordes - 12-23-2017, 04:54 PM
RE: Mail Scanner - mweaver - 12-23-2017, 05:37 PM
RE: Mail Scanner - mweaver - 12-23-2017, 09:42 PM
RE: Mail Scanner - joebordes - 01-09-2018, 03:59 PM
RE: Mail Scanner - mweaver - 01-09-2018, 11:59 PM
RE: Mail Scanner - mweaver - 01-10-2018, 06:29 PM
RE: Mail Scanner - mweaver - 01-11-2018, 02:42 PM
RE: Mail Scanner - joebordes - 01-11-2018, 06:47 PM
RE: Mail Scanner - mweaver - 01-12-2018, 01:16 PM

Forum Jump:


Users browsing this thread: 1 Guest(s)