it's there a way to update product prices on import?
when i had tried to delete product and create again with new price
the system delete all the contacts that are related to the deleted product
these option at the bottom are not available for me on the process
these are the option that i have actualy
this system has been upgraded form vtiger
i don't know if its related to this
perhaps some of the upgrades havent been completed sucesfully
could you see wich one could be causing this issue?
(03-08-2021, 04:33 PM)Victor Burgueño Wrote: [ -> ]it's there a way to update product prices on import?
when i had tried to delete product and create again with new price
the system delete all the contacts that are related to the deleted product
https://youtu.be/41fQCIenRUU
I tried deleting a product with contacts and they weren't deleted. Do you have a workflow that may be doing that? If you can upload the steps you follow or reproduce in the demo I would try to have a look
(03-08-2021, 06:04 PM)Victor Burgueño Wrote: [ -> ]these option at the bottom are not available for me on the process
these are the option that i have actualy
this system has been upgraded form vtiger
i don't know if its related to this
perhaps some of the upgrades havent been completed sucesfully
could you see wich one could be causing this issue?
That does look incorrect. Look at how it is in the demo and check your code for the Import module
i had checked the demo and the options there are the same
i was worried becouse the first image i send was from corebos
and seems not the same....
the thing that does not appear right now its the screen of
turn back the import or commit
the import just give the finis resoult that does not merge the
fields (price) that i am importing
you can't undo a merge import
I just did a test with two products: it worked
at the end i realized that the probem was that i was importing
empty fields not paired that make unable the process to merge
i simplify the csv with JUST the fields nedded
and now it works the update
perhaps it would be needed a line in of text in the 3rd step to
esplain this