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how to update products price on import
#1
it's there a way to update product prices on import?

when i had tried to delete product and create again with new price
the system delete all the contacts that are related to the deleted product
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#2
these option at the bottom are not available for me on the process

these are the option that i have actualy

this system has been upgraded form vtiger

i don't know if its related to this

perhaps some of the upgrades havent been completed sucesfully

could you see wich one could be causing this issue?


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#3
(03-08-2021, 04:33 PM)Victor Burgueño Wrote: it's there a way to update product prices on import?


when i had tried to delete product and create again with new price
the system delete all the contacts that are related to the deleted product

https://youtu.be/41fQCIenRUU

I tried deleting a product with contacts and they weren't deleted. Do you have a workflow that may be doing that? If you can upload the steps you follow or reproduce in the demo I would try to have a look
Joe
TSolucio
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#4
(03-08-2021, 06:04 PM)Victor Burgueño Wrote: these option at the bottom are not available for me on the process


these are the option that i have actualy

this system has been upgraded form vtiger

i don't know if its related to this

perhaps some of the upgrades havent been completed sucesfully

could you see wich one could be causing this issue?

That does look incorrect. Look at how it is in the demo and check your code for the Import module
Joe
TSolucio
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#5
i had checked the demo and the options there are the same
i was worried becouse the first image i send was from corebos
and seems not the same....
the thing that does not appear right now its the screen of
turn back the import or commit
the import just give the finis resoult that does not merge the
fields (price) that i am importing
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#6
you can't undo a merge import
Joe
TSolucio
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#7
I just did a test with two products: it worked
Joe
TSolucio
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#8
at the end i realized that the probem was that i was importing
empty fields not paired that make unable the process to merge
i simplify the csv with JUST the fields nedded
and now it works the update
perhaps it would be needed a line in of text in the 3rd step to
esplain this
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