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  Good Grief! I broke the Customer Portal...
Posted by: mweaver - 03-09-2017, 09:10 PM - Forum: Administrator Support - Replies (3)

This is embarrasing... I broke it and now I can't remember how I set it up originally:
[Image: BrokenCustomerPortal.png]

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  Imap Connections in Mail Manager (CoreBOS 7)
Posted by: mweaver - 03-09-2017, 01:36 PM - Forum: User Support - Replies (3)

Issue: 
Unable to connect to any local Imap accounts with Mail Manager.

History:
Up until yesterday my working version of CoreBOS was 5.5 running on my aging CentOS 5.11 server which i'm currently migrating from. I've moved into CoreBOS 7 running on CentOS 7.3. Both servers have are providing IMAP, and SMTP services, however, only the C5 server is receiving traffic. I've also got an active MS Exchange server on the same subnet: I need the calendaring that it provides along with contacts tasks, etc... a story for another time.

At any rate, CoreBOS55 was able to connect to any IMAP service on my subnet no problem... Including my Exchange server. All these connections can/were made using local subnet IP address. Currently CoreBOS55 Mail Manager is connected to the Exchange server; mostly because SMTP services on the C5 server are using procmail to shunt incoming mail for my account to my Exchange server. I don't use Mail Manager a lot, but now and then a message reply from a client comes in that I will add to an Organization, or a Trouble-ticket or Contact for historical purposes: hence the need to connect the Mail Manager to a local IMAP service.

I can complete the connection to Gmail, and it sees the folders there, but when I click on the Inbox folder of my Gmail account it just sits there displaying: Loading (with the little spinning js thing.)

Any ideas?

Edit: (forgot some things)

I use Kaseya for Monitoring clients machines and such. One of the things it monitors for me are the event logs on client servers and workstations. When ever it detects something I've instructed it to create a ticket for, it does so, then sends that ticket information to an email account that CoreBOS monitors for certain criteria and then creates a trouble-ticket for me. 

Strange thing here is, that while Mail Manager can't seem to make a working IMAP connection, MailScanner and Workflow are doing just fine at that very thing. 

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  Customer Portal Controls CoreBOS 7?
Posted by: mweaver - 03-09-2017, 12:49 PM - Forum: Administrator Support - Replies (4)

Hi All,

After lots of work and some awesome assistance from Joe, I've got CoreBOS 7. One of the wrinkles is I can't find the controls for the Customer Portal. The used to be in CRM settings but I don't see them in there anywhere. I've looked in Modules and the module appears to be installed, but there's nothing in settings.

I have a feeling I'm going to need to upgrade the Customer Portal, but without being able to control the settings it wouldn't do much good to get the latest copy. Any ideas?

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  Demo coreBOS
Posted by: JesusPC - 03-08-2017, 07:57 AM - Forum: User Support - Replies (7)

Hola

Intento entrar en la demo de coreBOS como siempre y no lo consigo...
¿Se ha cambiado el usuario y contraseña? ¿algún "gracioso" tal vez?
Uso admin / admin como siempre...

Gracias!

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  Change Password Issue
Posted by: rslemer - 03-06-2017, 02:10 PM - Forum: Administrator Support - Replies (9)

In my installation, when the administrator change a user password this problem occurs

When the user first logs in, the screen is duplicated and rollup, down until continually



Attached Files Thumbnail(s)
   
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  Awesome Theme from Luke
Posted by: mweaver - 03-05-2017, 10:26 PM - Forum: Open Discussions - Replies (2)

Just wanted to give a shout-out to thank Luke for the gorgeous theme. Really enjoying it.
[Image: CB55LukeTheme.png]

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  [ solved ] Pabx Integration
Posted by: rslemer - 03-04-2017, 09:59 PM - Forum: Administrator Support - Replies (6)

When I have a PABX integration there are two situations

1) call coreBOS - in this case even the phone number contains comma, hyphen or spaces, works fine for me

2) Call received  in coreBOS - in this case the pop-up, only show correct account / lead / contacts if the number in coreBOS, do not contains any special character

Is it possible to change the code, for special characters received, also deleted?

Another thing,

what  fields coreBOS look when search a telefone number ?

Thanks a lot!

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Exclamation Forum Down (Hardware Changes)
Posted by: mweaver - 03-04-2017, 03:15 PM - Forum: Announce - Replies (5)

Just a heads up everyone.

At some point today I will be shutting down the server that the forum runs on in order to install two brand new UPSs into the server rack. The installation shouldn't take more than an hour.  I wasn't expecting delivery of these power units until next week, but CDW, as always, is good about seeing things get sent out in a very timely manner.

Apologies for the inconvenience.

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  Difference between git Pull and git Merge?
Posted by: mweaver - 03-04-2017, 03:01 PM - Forum: Administrator Support - Replies (16)

Firstly, it's become painfully clear that the reason my code and data is so out of date is because I didn't understand that "I" was responsible to taking certain steps to occasionally run the necessary git commands to sync the code on my server and then apply updates. My fault entirely.

So now, I find myself wanting to get my installation of CoreBOS completely up-to-date. I've been fighting with migrating my installation to a new server - the current code-base runs fine on the new server however I really do need to get this critter up to date.

I'm wondering what the difference in git pull and git merge is.

When I run git pull on my current installation I receive the following information on the console:

Code:
[mweaver@mail corebos]$ git pull

remote: Counting objects: 36600, done.
remote: Compressing objects: 100% (483/483), done.
remote: Total 36600 (delta 11577), reused 11346 (delta 11346), pack-reused 24771
Receiving objects: 100% (36600/36600), 21.71 MiB | 13 KiB/s, done.
Resolving deltas: 100% (26328/26328), completed with 1957 local objects.
From https://github.com/tsolucio/corebos
   17277d5..0c1402a  master     -> origin/master
 * [new branch]      aggwidget  -> origin/aggwidget
 * [new branch]      new_mobile_version -> origin/new_mobile_version
Updating 36c9eb9..0c1402a
error: Your local changes to the following files would be overwritten by merge:
        .gitignore
        Copyright.txt
        PEAR.php
        Popup.php
        Smarty/templates/AccountHierarchy.tpl
        Smarty/templates/ActivityReminderCallback.tpl
        Smarty/templates/AddMailAccount.tpl
        Smarty/templates/AddProductToPriceBooks.tpl
        Smarty/templates/AddProductsToPriceBook.tpl
        Smarty/templates/AdvanceFilter.tpl
        Smarty/templates/AuditTrailList.tpl
        Smarty/templates/Buttons_List.tpl
        Smarty/templates/Calculator.tpl
        Smarty/templates/Clock.tpl
        Smarty/templates/ComposeEmail.tpl
        Smarty/templates/CreateEmailTemplate.tpl
        Smarty/templates/CreateView.tpl
        Smarty/templates/CreateWordTemplate.tpl
        Smarty/templates/CurrencyDetailView.tpl
        Smarty/templates/CurrencyEditView.tpl
        Smarty/templates/CurrencyListView.tpl
        Smarty/templates/CurrencyListViewEntries.tpl
        Smarty/templates/CustomFieldMapping.tpl
        Smarty/templates/CustomView.tpl
        Smarty/templates/DefModuleView.tpl
        Smarty/templates/DetailViewEmailTemplate.tpl
        Smarty/templates/DetailViewFields.tpl
        Smarty/templates/DetailViewHidden.tpl
        Smarty/templates/DetailViewUI.tpl
        Smarty/templates/DisplayFields.tpl
        Smarty/templates/DocumentsListView.tpl
        Smarty/templates/DocumentsListViewEntries.tpl
        Smarty/templates/EditProfile.tpl
        Smarty/templates/EditViewHidden.tpl
        Smarty/templates/EditViewUI.tpl
        Smarty/templates/EmailDetailView.tpl
        Smarty/templates/EmailDetails.tpl
        Smarty/templates/Emails.tpl
        Smarty/templates/ExportRecords.tpl
        Smarty/templates/FieldAccessindex.tpl
        Smarty/templates/FieldOrderindex.tpl
        Smarty/templates/FindDuplicateAjax.tpl
        Smarty/templates/FindDuplicateDisplay.tpl
        Smarty/templates/GroupDetailview.tpl
        Smarty/templates/GroupEditView.tpl
        Smarty/templates/Header.tpl
        Smarty/templates/Home/HomeBlock.tpl
        Smarty/templates/Home/HomeButtons.tpl
        Smarty/templates/Home/Homestuff.tpl
        Smarty/templates/Home/MainHomeBlock.tpl
        Smarty/templates/HomeNews.tpl
        Smarty/templates/ImportStep1.tpl
        Smarty/templates/ImportStep2.tpl
        Smarty/templates/Inventory/ProductDetails.tpl
        Smarty/templates/JsArray.tpl
        Smarty/templates/ListEmailTemplates.tpl
        Smarty/templates/ListGroup.tpl
        Smarty/templates/ListLeadCustomFieldMapping.tpl
        Smarty/templates/ListLoginHistory.tpl
        Smarty/templates/ListRoles.tpl
        Smarty/templates/ListViewButtons.tpl
        Smarty/templates/ListViewEntries.tpl
        Smarty/templates/ListWordTemplates.tpl
        Smarty/templates/Login.tpl
        Smarty/templates/LoginFooter.tpl
        Smarty/templates/LoginHeader.tpl
        Smarty/templates/MailScanner/MailScannerEdit.tpl
        Smarty/templates/MailScanner/MailScannerFolder.tpl
        Smarty/templates/MailScanner/MailScannerInfo.tpl
        Smarty/templates/MailScanner/MailScannerRule.tpl
        Smarty/templates/MailScanner/MailScannerRuleEdit.tpl
        Smarty/templates/MailerExport.tpl
        Smarty/templates/MassEditForm.tpl
        Smarty/templates/MergeColumns.tpl
        Smarty/templates/MergeFields.tpl
        Smarty/templates/MySitesContents.tpl
        Smarty/templates/Organizationindex.tpl
        Smarty/templates/Popup.tpl
        Smarty/templates/PopupContents.tpl
        Smarty/templates/PrintEmail.tpl
        Smarty/templates/PrintReport.tpl
        Smarty/templates/ProfileDetailView.tpl
        Smarty/templates/QuickCreate.tpl
        Smarty/templates/QuickCreateHidden.tpl
        Smarty/templates/RelatedListContents.tpl
        Smarty/templates/RelatedListDataContents.tpl
        Smarty/templates/RelatedListNew.tpl
        Smarty/templates/RelatedListsHidden.tpl
        Smarty/templates/ReportColumns.tpl
        Smarty/templates/ReportColumnsTotal.tpl
        Smarty/templates/ReportDashbord.tpl
        Smarty/templates/ReportFilters.tpl
        Smarty/templates/ReportGrouping.tpl
        Smarty/templates/ReportRunContents.tpl
        Smarty/templates/ReportSharing.tpl
        Smarty/templates/Reports.tpl
        Smarty/templates/ReportsCustomize.tpl
        Smarty/templates/ReportsScheduleEmail.tpl
        Smarty/templates/ReportsStep0.tpl
        Smarty/templates/ReportsStep1.tpl
        Smarty/templates/ReportsType.tpl
        Smarty/templates/RoleEditView.tpl
        Smarty/templates/RolePopup.tpl
        Smarty/templates/RoleTree.tpl
        Smarty/templates/Rss.tpl
        Smarty/templates/SelectEmail.tpl
        Smarty/templates/SentMailFolders.tpl
        Smarty/templates/SetMenu.tpl
        Smarty/templates/Settings.tpl
        Smarty/templates/Settin
Aborting

I can guarantee I haven't changed any of these files if that is what is stopping the process from completing successfully. I have to admit that there is a lot about this process that clearly I don't understand... yet. I really want to understand this. I'm also aware of the fact that because I've not paid the proper attention to keeping my code up to date the database has suffered because it appears to be in a state where I might be stuck at this code level.

Another question i have is: Can I combine the git commands like this:
Code:
git pull merge
 
in order to force the process to merge the new files into the existing system? I haven't tried it yet because I don't understand enough about how git works.

Joe: I've been really frustrated the past week or so and its mostly due to the fact that I've taken on too much at one time while trying to keep up with my regular work-load. So, I think I'll just concentrate on this one thing here. Your help and guidance is much appreciated.

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  Migrate from vtiger 6
Posted by: rslemer - 03-02-2017, 02:02 PM - Forum: Administrator Support - Replies (1)

Exists a tutorial for migrate from vtiger 6 ?

Is possible for versions 6.3 / 6.4 / 6.5

Same I need do manually, there is any post about that?

Thanks a lot !

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