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  error in new call from crm
Posted by: rslemer - 01-10-2019, 07:03 PM - Forum: Administrator Support - Replies (2)

I try start a new call from my user in CRM but extension not calling ..

At log I see this message:

2019-01-10T16:58:22-02:00 DEBUG index Prepared sql query being executed : SELECT * FROM vtiger_modtracker_tabs WHERE vtiger_modtracker_tabs.visible=1 AND vtiger_modtracker_tabs.tabid=?
2019-01-10T16:58:22-02:00 DEBUG index Prepared sql query parameters : [66]
2019-01-10T16:58:22-02:00 DEBUG index Prepared sql query being executed : update vtiger_activity_reminder_popup set status=1 where recordid=?
2019-01-10T16:58:22-02:00 DEBUG index Prepared sql query parameters : [57049]
2019-01-10T16:58:22-02:00 DEBUG index Prepared sql query being executed : insert into vtiger_cntactivityrel values (?,?)
2019-01-10T16:58:22-02:00 DEBUG index Prepared sql query parameters : [9091,57049]
2019-01-10T16:58:22-02:00 INFO VT PearDatabase ->ADODB error Query Failed:insert into vtiger_cntactivityrel values (?,?)::->[1062]Duplicate entry '9091-57049' for key 'PRIMARY'

I don't know is related ...

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  error on create a new widget - for task module
Posted by: rslemer - 01-09-2019, 05:06 PM - Forum: Administrator Support - Replies (1)

I try created a new widget for listing Pending task for a specific user

I filter works normaly, but widget not shows anything ( still working ... but not shows nothing )

Apache shows:
HP Fatal error: Uncaught Exception: result is not an object in /usr/share/coreBOS/corebos-master/include/database/PearDatabase.php:826\nStack trace:\n#0 /usr/share/coreBOS/corebos-master/include/home.php(260): PearDatabase->query_result(false, 0, 'count')\n#1 /usr/share/coreBOS/corebos-master/include/home.php(217): Homestuff->getModuleFilters('2967')\n#2 /usr/share/coreBOS/corebos-master/modules/Home/HomeBlock.php(53): Homestuff->getHomePageStuff('2967', 'Module')\n#3 /usr/share/coreBOS/corebos-master/include/Ajax/CommonAjax.php(18): require_once('/usr/share/core...')\n#4 /usr/share/coreBOS/corebos-master/modules/Home/HomeAjax.php(10): require_once('/usr/share/core...')\n#5 /usr/share/coreBOS/corebos-master/index.php(475): include_once('/usr/share/core...')\n#6 {main}\n thrown in /usr/share/coreBOS/corebos-master/include/database/PearDatabase.php on line 826, referer: https://localhost:1234/index.php?action=...odule=Home

I will start a debug for collect more information

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  [ solved ] - Suggestion - click on filed open pop to - tickets
Posted by: rslemer - 01-09-2019, 04:37 PM - Forum: Administrator Support - Replies (5)

When editing a record is necessary click on icon ( + ) for system open a pop up for choose a account or contact, as a case selected

Not is possible input a text directly in field. At first moment, causes a litle confunsion in user

And I think is more usable, on user click in any area of field, system open a pop up for user choose your option



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  Characters International List after update
Posted by: rslemer - 01-04-2019, 04:16 PM - Forum: Administrator Support - Replies (7)

After last updated in tickets, for example, characters not shows correctly



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  Getting Fatal errors from 'mustChangePassword'
Posted by: Guido1982 - 12-19-2018, 11:59 AM - Forum: Administrator Support - No Replies

I got some complaints about white screens popping up randomly. I checked the log and found this (altered to obscure server details):

Code:
[Wed Dec 19 12:10:42.916315 2018] [proxy_fcgi:error] [pid 58926] [client IP:8468] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Exception: result is not an object in PATH/public_html/crm/include/database/PearDatabase.php:825

Stack trace:
#0 PATH/modules/Users/Users.php(564): PearDatabase->query_result(false, 0, 0)
#1 PATH/public_html/crm/index.php(343): Users->mustChangePassword()
#2 {main}
 thrown in PATH/public_html/crm/include/database/PearDatabase.php on line 825
', referer: URL/index.php?module=Products&parenttab=ptab&action=DetailView&record=250843

Its not just on the products, I see other URL's to. Anyone know how this could happen?

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  Can I set localization for workflow function "date"?
Posted by: partnerwerk - 12-05-2018, 07:46 PM - Forum: Administrator Support - Replies (2)

I am using the following for confirmation of appointments:

PHP Code:
$(general : (__WorkflowFunction__format_date($date_start,'d. F Y') ) 

Gives something like this:

Quote:08. January 2019

That is German date structure but English vocabulary.
I would like to keep the long month names.
But they are displayed in English language.
Is there a way to change the localization?

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  Suggestion - Number max of Registry in Mass edition ( limit )
Posted by: rslemer - 11-30-2018, 01:06 PM - Forum: Administrator Support - No Replies

Today system alert user if the number of registry selected is bigger  500, but user can be select a ilimited number of registry

This is a dangers action, because is not undo functionality ...

I suggest created a new Global Variable to limit a max of number of registry with each kind of user can be select at once

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  What's the use of roles and profiles when we can only select one role per user?
Posted by: Guido1982 - 11-30-2018, 11:10 AM - Forum: Administrator Support - Replies (4)

This is something that I can imagine has been discussed before and something I may not understand well enough. Anyway, I've always wondered what the use is for separate profiles and roles when we can only select one role for a user. If I have a group of users grouped by their role and I want a subset of that group to have permissions, but deny those permissions for the rest of the group I can't really do that. Sure I can select multiple profiles for the role, but then again I can't really turn that role on or off for certain users. So I'm left with creating roles and profiles that really represent the same thing. Maybe I'm missing some logic here but right now I can't think of any.

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  Workflows trigger aftersave, but when in respect to other aftersaves?
Posted by: Guido1982 - 11-30-2018, 08:39 AM - Forum: coreBOS Development - Replies (4)

We can register aftersave events and code stuff ourselves, and we can set Workflows through the GUI. Both essentially do the same thing: trigger the aftersave event. But in what order? Are the Workflows always last? Does the create/register order of the workflows and events matter?

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  Mass edit not working
Posted by: rslemer - 11-29-2018, 05:23 PM - Forum: Administrator Support - Replies (1)

I tried change a assigned to with many registry in leads, thru mass edit button

system not changed and not shows any message error


By the way, this issue occured in past ...

If I updated first registry of my selection with a single edition works ...

only "assigned to" not workig, other fiedls system changed normaly ....

I tried changed a single user to a Group

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