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  [solved] error at recreated a database
Posted by: rslemer - 05-05-2018, 02:46 PM - Forum: Administrator Support - Replies (2)

I moved my database from my default server to another.

But in import, mySQL show error at key in vtoger_cbupdater table

ERROR 1071 (42000) at line 2216: Specified key was too long; max key length is 1000 bytes

At this point

CREATE TABLE `vtiger_cbupdater` (
 `cbupdaterid` int(11) NOT NULL DEFAULT '0',
 `cbupd_no` varchar(26) DEFAULT NULL,
 `author` varchar(83) DEFAULT NULL,
 `filename` varchar(218) DEFAULT NULL,
 `pathfilename` varchar(218) DEFAULT NULL,
 `classname` varchar(183) DEFAULT NULL,
 `execstate` varchar(56) DEFAULT NULL,
 `systemupdate` varchar(3) DEFAULT NULL,
 `blocked` varchar(3) DEFAULT NULL,
 `perspective` varchar(3) DEFAULT NULL,
 `execdate` date DEFAULT NULL,
 `execorder` int(11) DEFAULT NULL,
 PRIMARY KEY (`cbupdaterid`),
 UNIQUE KEY `findupdate` (`filename`,`classname`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8;
/*!40101 SET character_set_client = @saved_cs_client */;


How I can solved that?

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  Ticket created by mail converter
Posted by: rslemer - 05-05-2018, 02:15 PM - Forum: Administrator Support - Replies (1)

One situation when I use a mail converter to created a new tickets, is my requirement to know if a email sender is a contact already in my coreBOS or not.

I wish, created a workflow when email is found in my database and another workflow for email not is found.

I suggest system created a flag to setting this.

Today there two other flags, important and much useful like as "Converted by a lead" and "Created by Portal" ( for example ... ), permited us setting a different workflow since a flag

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  import translate terms in email sent
Posted by: rslemer - 05-04-2018, 07:50 PM - Forum: Administrator Support - No Replies

When system schedule a import, system sent a automatic email to update admin with import progress

The top and bottom phrases not translated.

How I can solve that?



Attached Files Thumbnail(s)
   
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  Suggest for Mapping on Import
Posted by: rslemer - 05-04-2018, 05:07 PM - Forum: Administrator Support - Replies (3)

When user will import some file to any module, is necessary create a Mapping from column in file to field in CRM.

Normaly each module have a lot of fields, and found each fields in list, is a hardy work. There another problem with you forgot mapping any mandatory field.

Normaly, user needs prepare you spreadsheet with one column for each mandatory field, before starting this job.

I suggest, coreBOS list all mandatory fields in top of this pick list.

I think this simple change, turn this process much more easy and faster.



Attached Files Thumbnail(s)
   
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  Task - follow up
Posted by: rslemer - 05-04-2018, 03:02 PM - Forum: Administrator Support - Replies (1)

When I did editing a existing task, and clicked on check box "Follow up" system created a new task for remember me this event

But this new task is marked "Created by" admin and assigned to my user.  This causes a problem for my reports.

I wish, new task is setting for a created by logged user ( not to admin ).

How I can do that?



Attached Files Thumbnail(s)
   
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  Translate email sent with SMTP Server Settings
Posted by: rslemer - 05-01-2018, 12:20 PM - Forum: Administrator Support - Replies (4)

When admin change a SMTP Server Outgoing email, system sent a email for test if settings working correctly

I think sometime in past, system translated this test for admin language, but now system always put text in english.

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  Where entities and attachments are linked
Posted by: Guido1982 - 04-30-2018, 04:47 PM - Forum: coreBOS Development - No Replies

I've been searching for this for quite a while: When you want to get the related attachments for a sales entity (for instance the product images), the table you're looking for is 'vtiger_seattachmentsrel'

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  [solved] quick create - issue - exhibit blank screen
Posted by: rslemer - 04-27-2018, 01:33 PM - Forum: Administrator Support - Replies (3)

When I try create a new opportunity for a new contact ( in same operation ) system shows a blank screen

But contact is created ...

Simulated in demo online

Click in opportunity, button ( + )
click in relation to a contact ( button + )
At pop up, click in create again ..
After enter a mandatory fields, click in save button

Now system not return to a opportunity, but shows a blank screen

See attached files



Attached Files Thumbnail(s)
           

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  Search not exhibit field assigned to
Posted by: rslemer - 04-25-2018, 06:03 PM - Forum: Administrator Support - Replies (3)

I created a new filter called "Filter" in demo online

At To Do module

But field "assigned to" not shows in rapid search ( near to name of filter ). Why?

If I clicked in Advanced Search, Assigned to is showed normally.



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  Fail to close task from to dos page
Posted by: addady2 - 04-25-2018, 02:21 PM - Forum: Administrator Support - Replies (2)

Hello,

On my installation it fail to close task from to dos main page:

index.php?action=index&module=cbCalendar

When the user press the "close" link in the right side "Close | edit | del " of the line. there is a server error in the background:

Quote:[25-Apr-2018 14:10:29 UTC] PHP Warning: require(user_privileges/user_privileges_.php): failed to open stream: No such file or directory in /home/crm/regulation/include/utils/UserInfoUtil.php on line 3745

[25-Apr-2018 14:10:29 UTC] PHP Fatal error: require(): Failed opening required 'user_privileges/user_privileges_.php' (include_path='/home/crm/regulation/include/htmlpurifier/library:.:/opt/remi/php56/root/usr/share/pear:/opt/remi/php56/root/usr/share/php:/usr/share/pear:/usr/share/php') in /home/crm/regulation/include/utils/UserInfoUtil.php on line 3745

It look for missing file "user_privileges/user_privileges_.php"

How to fix it?

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