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+--- Thread: [ solved ] Ticket from Mail converter (/thread-1503.html)
[ solved ] Ticket from Mail converter - rslemer - 05-08-2019
I have a strange situation here
If ticket is opened from a mail scanner is marked "From Mail Converter = Yes" that's ok
But when I editing any other field, in this ticket, for example, status = closed, system changed this flag to "Nothing" ...
RE: Ticket from Mail converter - joebordes - 05-08-2019
fixed. thanks!
RE: [ solved ] Ticket from Mail converter - rslemer - 05-10-2019
(05-08-2019, 05:29 PM)rslemer Wrote: I have a strange situation here
If ticket is opened from a mail scanner is marked "From Mail Converter = Yes" that's ok
But when I editing any other field, in this ticket, for example, status = closed, system changed this flag to "Nothing" ...
Solved, thanks!