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Shut down helpdesk notifications - Printable Version

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+--- Thread: Shut down helpdesk notifications (/showthread.php?tid=496)



Shut down helpdesk notifications - Guido1982 - 11-15-2016

I'd like to turn off notifications on new tickets, and use a normal workflow for this in stead. Do we have a non-hacky way of doing this yet?


RE: Shut down helpdesk notifications - joebordes - 11-15-2016

Yes, we do have a way of doing this with workflows:

http://corebos.org/documentation/doku.php?id=en:helpdesk:notificationemails


RE: Shut down helpdesk notifications - Guido1982 - 11-16-2016

Thanks!