[solve] Help Desk - Not send any email

[rslemer]

I wish deactivated all emails sent when create/edite/remove any ticket in help desk module.

I need access each workflow and each tasks, to set to inactive

besides this, I set global variable HelpDesk_Notify_Owner_EMail to '0'

There any easy way to do that?

This is a sufficient to block all messages to client?

[joebordes]

The correct way to do this is as you indicate and I think that should stop messages.

[rslemer]

ok, is possible change this directly in table of database?

[joebordes]

Yes, but probably more complicated.