11-07-2017, 09:12 PM
Hi @rslemer,
That's normal. Sending emails from the Workflows process is not the same as sending emails from your own pre-contact. The process of sending e-mails that is carried out from the workflow task is independent of the model that some modules implement to send e-mails.
If you want to have this relationship you must create a custom function associated with the leads module. This way, when you execute the workflow you will be able to create the relationship you need.
I hope I cleared up the doubt for you.
Regards
That's normal. Sending emails from the Workflows process is not the same as sending emails from your own pre-contact. The process of sending e-mails that is carried out from the workflow task is independent of the model that some modules implement to send e-mails.
If you want to have this relationship you must create a custom function associated with the leads module. This way, when you execute the workflow you will be able to create the relationship you need.
I hope I cleared up the doubt for you.
Regards