Mail Scanner

[mweaver]

It's starting to look like you would have to create multiple Mail Converters:

• one to create a new ticket based on something specific in the subject header
• one to check the subject field for the regex to update the ticket
• one to add an email records with the incoming email message to the Organization
• and likely one that monitors the sent folder to add the outgoing message to the as an email records for the related organization.
  

My head is starting to hurt.