02-05-2018, 10:22 AM
Hi,
This is a valid question. This is the default behavior that was already present in sugar crm (!!) and that we have inherited. I understand that the goal of that was to avoid converting a lead again and to reduce the noise that those, already converted leads, would cause.
When we started coreBOS we added the "See Converted Leads" toggle button in the module which permits you to hide the non-converted leads and show the converted ones or viceversa. You will find that button on the Leads list view and once activated it should take effect in the whole system.
Give it a try and let me know how it goes as I haven't touched that feature in a long time.
This is a valid question. This is the default behavior that was already present in sugar crm (!!) and that we have inherited. I understand that the goal of that was to avoid converting a lead again and to reduce the noise that those, already converted leads, would cause.
When we started coreBOS we added the "See Converted Leads" toggle button in the module which permits you to hide the non-converted leads and show the converted ones or viceversa. You will find that button on the Leads list view and once activated it should take effect in the whole system.
Give it a try and let me know how it goes as I haven't touched that feature in a long time.
Joe
TSolucio
TSolucio