email notification workflow hyperlink

[omarllorens]

Hi.

I think I've sent you that you need.

The meta variable CRM Detailview URL, generate the url that you need and add the ticketid to the record parameter.

Generate this:
http://youcorebos.com/index.php?module=HelpDesk&parenttab=ptab&action=DetailView&record=(Here put the ticketid that execute this workflow)