Hello!
First of all thank you for all your effort.
I've got a corebos installation which was running Version 5.5 until yesterday when I decided to update to the latest version of corebos. I downloaded the latest Version (https://github.com/tsolucio/corebos) and copied the files to my web directory (excluding the configuration files and the install directory). After that I ran the corebosupdate to get the latest database changes. So far it went without a problem but unfortunately I discovered that some things aren't working anymore.
1. The Thunderbird Plugin does not find any contact in corebos to attach an email to. It just keeps searching (no error message). It's the latest Version 0.510 and worked before the update. Do you have an idea how to get that working again?
2. I was using vtiger's customer portal. That stopped working, too with some error messages that didn't make any sense to me. So I decided to give the corebosCP a shot. I configured the PotalConfig.php and set up a user in corebos. So far I can log in but I can not see any records. I am able to create a TroubleTicket through the Portal (verified in corebos) but when I select the module (Trouble Tickets) to get a list of available items I only get the message "No results found."
After the login the values for support start and support end seem to be missing:
Last Access 2015-07-22 06:57
Support Start Date support_start_date
Support End Date support_end_date
Any ideas what could be wrong?
3. The last issue is probably not related to the update. When I use variables in e-mail templates they get inserted in english language. I need them in german though. Is that a bug or did I miss something like a default language for the customer portal?
Thank you for all your help
JJ
First of all thank you for all your effort.
I've got a corebos installation which was running Version 5.5 until yesterday when I decided to update to the latest version of corebos. I downloaded the latest Version (https://github.com/tsolucio/corebos) and copied the files to my web directory (excluding the configuration files and the install directory). After that I ran the corebosupdate to get the latest database changes. So far it went without a problem but unfortunately I discovered that some things aren't working anymore.
1. The Thunderbird Plugin does not find any contact in corebos to attach an email to. It just keeps searching (no error message). It's the latest Version 0.510 and worked before the update. Do you have an idea how to get that working again?
2. I was using vtiger's customer portal. That stopped working, too with some error messages that didn't make any sense to me. So I decided to give the corebosCP a shot. I configured the PotalConfig.php and set up a user in corebos. So far I can log in but I can not see any records. I am able to create a TroubleTicket through the Portal (verified in corebos) but when I select the module (Trouble Tickets) to get a list of available items I only get the message "No results found."
After the login the values for support start and support end seem to be missing:
Last Access 2015-07-22 06:57
Support Start Date support_start_date
Support End Date support_end_date
Any ideas what could be wrong?
3. The last issue is probably not related to the update. When I use variables in e-mail templates they get inserted in english language. I need them in german though. Is that a bug or did I miss something like a default language for the customer portal?
Thank you for all your help
JJ