[ solved ] issue for mail converter

[rslemer]

I found that message

2020-05-04T09:15:19-03:00 INFO DB DB >ADODB error Query Failed:insert into vtiger_crmentity (crmid,smcreatorid,smownerid,setype,description,modifiedby,createdtime,modifiedtime,cbuuid) values(?,?,?,?,?,?,?,?,?)::->[1366]Incorrect string value: '\xE9rica,...' for column `NossoCRM`.`vtiger_crmentity`.`description` at row 1