08-03-2020, 03:34 PM
Hi
The hard part here is to parse the body of the comment to extract "mentions", that can be tricky. maybe add a "getMentions" metavariable or function...
You have pretty much all the control you need already upon the conversation to show with the "comments" metavariable: https://corebos.com/documentation/doku.php?id=en:email_workflows
if you need to add more, that happens here: https://github.com/tsolucio/corebos/blob/master/modules/com_vtiger_workflow/VTSimpleTemplate.inc#L136
The hard part here is to parse the body of the comment to extract "mentions", that can be tricky. maybe add a "getMentions" metavariable or function...
You have pretty much all the control you need already upon the conversation to show with the "comments" metavariable: https://corebos.com/documentation/doku.php?id=en:email_workflows
if you need to add more, that happens here: https://github.com/tsolucio/corebos/blob/master/modules/com_vtiger_workflow/VTSimpleTemplate.inc#L136
Joe
TSolucio
TSolucio