06-16-2021, 02:57 PM
I checked the debug file and noticed there was an error at creating the e-mail because the GV 'HelpDesk_Support_Reply_EMail' had invalid value(that your_domain.tld). So I populated the helpdesk GV's: HelpDesk_Support_Reply_EMail; HelpDesk_Support_EMail
I don't remember if the documentation specifies that those GV's are mandatory for the scheduled report to work but after i created those it started to work.
I don't remember if the documentation specifies that those GV's are mandatory for the scheduled report to work but after i created those it started to work.