When I have a PABX integration there are two situations
1) call coreBOS - in this case even the phone number contains comma, hyphen or spaces, works fine for me
2) Call received in coreBOS - in this case the pop-up, only show correct account / lead / contacts if the number in coreBOS, do not contains any special character
Is it possible to change the code, for special characters received, also deleted?
Another thing,
what fields coreBOS look when search a telefone number ?
Thanks a lot!
1) call coreBOS - in this case even the phone number contains comma, hyphen or spaces, works fine for me
2) Call received in coreBOS - in this case the pop-up, only show correct account / lead / contacts if the number in coreBOS, do not contains any special character
Is it possible to change the code, for special characters received, also deleted?
Another thing,
what fields coreBOS look when search a telefone number ?
Thanks a lot!