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Customer Portal: Ajax Error Viewing Record

I got a call this afternoon from a client to let me know she's getting an Ajax error when trying to view a trouble-ticket in the customer portal. I checked into it and was easily able to reproduce the error, so I was wondering what could be causing the problem. She was clicking on the view icon, however I noticed that clicking on the TT number of TT name resulted with the same error.

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Customer Portal: Ajax Error Viewing Record - mweaver - 11-26-2014, 07:59 PM

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