(08-29-2019, 08:10 AM)joebordes Wrote: Sorry but it works correctly. I have recorded a video for you and tested various times, I attach a gif of the last test I just made, there is nothing to change.
The test I made with the gif is in the online demo, so you can have a look at the records today (before it resets)
If you want us to connect to your install and configure it for you send me an email.
How can i do it for Opportunities?
potential_no didnt worked for Sortfield
09-03-2019, 11:00 AM (This post was last modified: 09-03-2019, 11:03 AM by Hena Hajderasi.)
(08-29-2019, 07:39 AM)global.da Wrote: its really not working
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
Application_ListView_Default_OrderField ticket_no
i guess modifying the code is required
(09-03-2019, 07:22 AM)global.da Wrote:
(08-29-2019, 08:10 AM)joebordes Wrote: Sorry but it works correctly. I have recorded a video for you and tested various times, I attach a gif of the last test I just made, there is nothing to change.
The test I made with the gif is in the online demo, so you can have a look at the records today (before it resets)
If you want us to connect to your install and configure it for you send me an email.
How can i do it for Opportunities?
potential_no didnt worked for Sortfield
Hello,
I had this issue while working with 'Support Tickets' module. In general your conditions are correct:
But, the most important step you have to undertake is to LOG OUT so the changes can apply. Then log in again and enjoy the result
(09-03-2019, 07:22 AM)global.da Wrote:
(08-29-2019, 08:10 AM)joebordes Wrote: Sorry but it works correctly. I have recorded a video for you and tested various times, I attach a gif of the last test I just made, there is nothing to change.
The test I made with the gif is in the online demo, so you can have a look at the records today (before it resets)
If you want us to connect to your install and configure it for you send me an email.
How can i do it for Opportunities?
potential_no didnt worked for Sortfield
As for 'Opportunitties' module, if you want to sort it according to potential_no variable, i think you are missing a crucial thing, which is the "In module list" variable. It is a checkbox aand it should be checked, so its value will be 'Yes'. At least this was my mistake.
[b][color=#cc66ff][i]Hena[/i][/color][/b]
[i][color=#cc66ff][b]Evolutivo Team [/b][/color][/i]
09-04-2019, 07:43 AM (This post was last modified: 09-04-2019, 08:00 AM by Hena Hajderasi.)
(09-03-2019, 11:07 PM)global.da Wrote: thank you Hena Hajderasi
it worked
so all of these 3 below must be created per user, per module list
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
Application_ListView_Default_OrderField ticket_no or potential_no etcc.......
can it be created one time only for the whole system not per user?
(09-03-2019, 11:07 PM)global.da Wrote: thank you Hena Hajderasi
it worked
so all of these 3 below must be created per user, per module list
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
Application_ListView_Default_OrderField ticket_no or potential_no etcc.......
can it be created one time only for the whole system not per user?
by the way, ive notice there is a skipping number counts.
please see the image
same on the ticket_no
This is how it looks like:
I think that the problem begins when you start using the button of ASC/DESC which is temporary:
(09-03-2019, 11:07 PM)global.da Wrote: thank you Hena Hajderasi
it worked
so all of these 3 below must be created per user, per module list
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
Application_ListView_Default_OrderField ticket_no or potential_no etcc.......
can it be created one time only for the whole system not per user?
(09-03-2019, 11:07 PM)global.da Wrote: thank you Hena Hajderasi
it worked
so all of these 3 below must be created per user, per module list
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
Application_ListView_Default_OrderField ticket_no or potential_no etcc.......
can it be created one time only for the whole system not per user?
by the way, ive notice there is a skipping number counts.
please see the image
same on the ticket_no
Yes it can be created one time only for the whole system for the GV as:
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
(Check the example):
But, take into consideration that in GV as Application_ListView_Default_OrderField ticket_no or potential_no etcc it can't be created for the whole system because potential_no or ticket_no belong to different modules. But anyway you can create the first two conditions for the whole system and the last one for each module.
[b][color=#cc66ff][i]Hena[/i][/color][/b]
[i][color=#cc66ff][b]Evolutivo Team [/b][/color][/i]
the actual Default_OrderDirect is ASC in pot no and ticket no.
but when i created this GVs to DESC, that red triangle arrow button appears and i didnt click it.
there is a skipping numbers
09-06-2019, 08:02 AM (This post was last modified: 09-06-2019, 12:21 PM by Hena Hajderasi.)
(09-03-2019, 11:07 PM)global.da Wrote: thank you Hena Hajderasi
it worked
so all of these 3 below must be created per user, per module list
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
Application_ListView_Default_OrderField ticket_no or potential_no etcc.......
can it be created one time only for the whole system not per user?
(09-03-2019, 11:07 PM)global.da Wrote: thank you Hena Hajderasi
it worked
so all of these 3 below must be created per user, per module list
Application_ListView_Default_OrderDirect... DESC
Application_ListView_Default_Sorting 1
Application_ListView_Default_OrderField ticket_no or potential_no etcc.......
can it be created one time only for the whole system not per user?
by the way, ive notice there is a skipping number counts.
please see the image
same on the ticket_no
(09-06-2019, 04:13 AM)global.da Wrote: the actual Default_OrderDirect is ASC in pot no and ticket no.
but when i created this GVs to DESC, that red triangle arrow button appears and i didnt click it.
there is a skipping numbers
