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[ solved ] Issue - User can see a history changes
#1
There a strange situation

One my user not allowed see a history for users changes, but is there setting in your profile

Admin user, can see normaly, user up to hierarchy too ...

How I can solved that?
Ranieri
eCRM Web
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#2
can you reproduce in the demo or give more details?
Joe
TSolucio
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#3
Where I can look to see this authorization.

At database?

Maybe I can do ( or fix ) manually ?
Ranieri
eCRM Web
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#4
I do not know
Joe
TSolucio
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#5
There way, to force system redo all permission again?
Ranieri
eCRM Web
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#6
Settings > Sharing Privileges > Recalculate
Joe
TSolucio
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#7
thats not working
Ranieri
eCRM Web
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#8
How I can debug this?

System shows a icon ( working ,.. ) but not shows a pop up
Ranieri
eCRM Web
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#9
Open the Inspection tab in the browser. Go to the Network tab, clear all the calls and click on the History Link. You will see the call in the network tab. If you click on the call you will be able to see the response in the panel on the right. Maybe that can give you some clue.

Also, activate debug log of the application, that should also give you some information, maybe a failing SQL,....
Joe
TSolucio
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#10
Got it!

In user perfil,
I need activated both audit and user audit for working ..

In this specific case, only user audit was allowed ..

I was thinking link for user history not will be showed if not allowed,but in fact, the link is exhibit, in this situation, and a pop history not ...

Thanks!
Ranieri
eCRM Web
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