12-21-2017, 10:48 AM
I would think the To field would be a given since - at least in most instances - all messages in your inbox the To field would always be the same. There something about this in the Documentation section of Mail Scanner. I believe the field you'd want to filter on would be the From field.
The docs deal mostly with capturing messages (replies) to tickets, but it seems the principle is the same. The important bit to look at here is the Report Criteria area.
The docs deal mostly with capturing messages (replies) to tickets, but it seems the principle is the same. The important bit to look at here is the Report Criteria area.
Mark
[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]
[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]