smtp setup question

[paul]

Hello Joe

Thanks for launching such an ambitious project!

We're a vTiger 5.0.4 user. I'm looking to upgrade and didn't like 5.3 so I've installed coreBOS for evaluation. When setting up the smtp server I get..

[Can't connect to email01.uk-noc.com,143: Permission denied]

..and the hosting company tell me that the request isn't getting that far. The credentials I'm using work in vt 5.0.4 and 5.3 and no problem with our Thunderbird mail clients.

I've read "How to Configure Outgoing Server" and tried again using a sendgrid account, but with the same result.

What have I missed?

All the best

Paul
Mint 17
Firefox 39

[joebordes]

Very odd. Can you do a quick test on the demo site:

http://corebos.org/demos/corebos/

see if you get the same problem.

It could be the three level domain name. If you can contact me off list and send me information of a temporal email on that server I could validate my suspicions for you.

Also make sure there is an info@uk-noc.com or info@email01.uk-noc.com email on the server, there is a validation for that to exist

[joebordes]

Hi Paul,


I had no problem at all. I configured the access with the info you sent, it saved directly, I received the test email and then I sent out two emails with no problem at all.

   

Joe
TSolucio

[paul]

I had no problem at all. I configured the access with the info you sent, it saved directly, I received the test email and then I sent out two emails with no problem at all.

Thanks for doing that Joe. The  test at the demo site worked for me also so I'll get the installation checked here.

All the best

Paul

[joebordes]

Keep me informed and don't hesitate to look for me if you run into any problems :-D

[paul]

Thanks to Joe for helping resolve this problem which was caused by a configuration item in our installation. We have selinux enabled and it denies httpd from making tcp connections to other addresses.

We amended selinux with the following command...

setsebool httpd_can_network_connect=true

...and all is well.

Paul

[joebordes]

Thanks for sharing!!