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Something went haywire today and my saved password wouldn't work. I tried to many times and now it says I'm locked out and to contact the admin to unblock the account. Problem is, I'm the admin. :/ How do I unblock it if I can't log in at all? HELP??!!
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You can change this directly in database.. table vtiger users
Ranieri
eCRM Web
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I'd say it is a database issue, but, sincerely I don't remember having seen anything like that
check the apache error logs, activate corebos debug log and also see if there is some error in mysql log
look for me on gitter or hangouts, I will try to throw some more ideas around
you can contact comercial@tsolucio.com for professional support, they will have someone connect to your server and find out what is going on
Joe
TSolucio