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Capturing client responses to trouble ticket notifications
#1
Hi All,

I've been wondering about this for a little while trying to figure out exactly how to intelligently ask this question: Is there a way to capture client responses to trouble-ticket notifications?

I've seen that other systems do this, but it's not clear as to how they're doing it, so I'm not exactly certain if this should be a workflow thing or what. Any ideas?
Mark

[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]
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Capturing client responses to trouble ticket notifications - mweaver - 06-27-2017, 03:56 PM

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