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Mail Converter
#1
I tried configure one mailbox, for all email Unread to created a new ticket for Support Group

But without success.

Even after scanned read completed, email still unread and ticket not created.

I created a rule with check only a 'To' for each message.

I do wrong?


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Ranieri
eCRM Web
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#2
Have you seen this vídeo: https://youtu.be/OjmMPHbxYHw
Joe
TSolucio
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#3
Yes ...
But I will redo all my settings.

There a way to debug this process? normal debug settings will wrote a log for any ready message?
Ranieri
eCRM Web
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#4
Yes, normal debug procedure should work.
Joe
TSolucio
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