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Understanding Profile Access |
Posted by: rslemer - 08-20-2016, 07:15 PM - Forum: Administrator Support
- No Replies
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I am created a very restrict profile for a specific user.
But, at module emails him can access many email ( not is your contacts/organization )
What rule, specify a exhibit emails ( because not in possible set rule at shared access too ).
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email from tickets |
Posted by: rslemer - 08-19-2016, 05:57 PM - Forum: Administrator Support
- Replies (3)
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A common problem in the help desk module is that all fields are sent in the mail to the end user
As in all other solutions, there are, fields to be use, only for internal support ( not included in information for final user )
I think a good idea, is a block of fields not include at email or portal too
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