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  mandatory field related to saved without any value
Posted by: rslemer - 12-06-2019, 07:41 PM - Forum: Administrator Support - Replies (8)

There a strange situation, for me,

I don't know how user can saved a opportunity without any value in related to ( this is mandatory field )

And after that, this opportunity is listed as a relation in all opportunities

as a javascript ( browser ) error ..., perhaps

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  'Do not e-mail' checkbox in Account clears e-mail addresses
Posted by: Guido1982 - 12-06-2019, 10:12 AM - Forum: Administrator Support - Replies (2)

I noticed that setting the 'do not e-mail' checkbox in accounts deleted the value in a custom e-mail field on the account. At first I thought it was some custom workflow I created a long time ago, but it's not. Is there a global variable to turn this behavior off?

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  Fatal error: Uncaught Exception
Posted by: Saul - 12-05-2019, 09:58 PM - Forum: User Support - Replies (1)

Buen día
Alguien podría ayudarme a despejar mi duda por favor

Tengo el siguiente error
[Image: error-corebos.png]

Code:
Fatal error: Uncaught Exception: result is not an object in /var/wwww/html/soporte/include/database/PearDatabase.php:826
Stack trace:
#0 /var/wwww/html/soporte/modules/Users/Users.php(564): PearDatabase->query_result(false,0,0)
#1 /var/wwww/html/soporte/indec.php(343): Users->mustChangePassword()
#2 {main} thrown in /var/wwww/html/soporte/include/database/PearDatabase.php on line 826

Este error lo obtengo y automáticamente se cierran todas las conexiones a la base de datos (MySQL 5.7) y se reinicia el servicio de MySQL

Mi gustaría saber si este error es el que genera que la bd de datos se reinicié o algo más reinicia el servició y genera este error porque no tiene conexión.

Muchas gracias!



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  Emails de contactos, cuentas...
Posted by: JesusPC - 12-05-2019, 02:26 PM - Forum: User Support - Replies (4)

Hola

Cuando se envía correo desde flujo de trabajo (FACTURAS), este aparece en el módulo de emails, pero no hay una relación con el módulo de cuentas y no puedo ver los email enviados en la cuenta.
En el propio módulo de email tampoco se rellena el campo cuenta (vacio).

El módulo email no aparece como módulo relacionado en el editor de campos de la cuenta.

¿Hay alguna forma de relacionarlos y verlos en la cuenta sin meternos en programación?

Gracias.

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  Control de flujos al envío de correos
Posted by: JesusPC - 12-05-2019, 10:32 AM - Forum: User Support - Replies (3)

Hola

Tengo varios flujos de trabajo en los que entre otras envían correos a varios clientes, proveedores...

El problema es que si falla el envío, no puedo saberlo porque en el registro de mensajes enviados de coreBOS aparece como enviado.

¿Hay alguna forma de controlar este envío aparte de ir a smtp y buscar si se ha enviado?
La idea es que establezca algún valor en un campo como que no se ha enviado.

Gracias!

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  task in workflow rest functions
Posted by: rslemer - 12-03-2019, 07:36 PM - Forum: Administrator Support - Replies (2)

I wish calculate a diff between the follow up day and today

In fact I wish created a report for list all to dos in past, using follow up date

I try use a expression time_diffdays(get_date('today'), followupdt )+1

but not working

Is possible rest two functions in workflow?

Or exists another way to do that?

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Thumbs Up change Homepage Dashboard content - fixed
Posted by: global.da - 12-03-2019, 04:59 AM - Forum: Administrator Support - Replies (4)

Hi,
how can i change the content of the homepage dashboard on my screenshot attached with the filters i created on support tickets? i want a graphical chart representation on the filters?



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  doubt - user inactive
Posted by: rslemer - 11-21-2019, 06:21 PM - Forum: Administrator Support - Replies (1)

When I marked a user to inactive, system not allowed delete operation any more

When I need delete a inactive user I need active user again, and before that delete

Why system has that restriction?

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  https n our sites
Posted by: rslemer - 11-13-2019, 12:02 PM - Forum: Administrator Support - Replies (2)

How I can add a url in https in our sites module?

today system not allow include a prefix https or http in url


=(

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  How to change Description to Scope of Work?
Posted by: global.da - 11-13-2019, 07:42 AM - Forum: Administrator Support - Replies (2)

Under Support Tickets -> Description Information block -> Description

How can i change this word "Description" to "Scope of Work"?

I can create Text Area for Scope of Work, but the box field is not the same length as the Description.
Where can i edit it?

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