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Prevent HelpDesk from updating ServiceContract |
Posted by: Guido1982 - 11-04-2019, 11:03 AM - Forum: Administrator Support
- Replies (1)
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I recently started working with the ServiceContracts module and noticed that when you create a HelpDesk ticket from the ServiceContract, it'll use the time 'spent' to the ticket to update the time spent on the servicecontract. I don't want that, I use Timecontrol to do that. I was hoping this was some workflow on HelpDesk, but it seems it's hidden somewhere.
Do we have a way to control this default behaviour? Or should I create a PR with a Global Variable
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GenDoc: can't get to related record tree |
Posted by: Guido1982 - 10-30-2019, 01:38 PM - Forum: Administrator Support
- Replies (8)
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I have this in a gendoc template I use on an invoice:
Code: {foreach MyModule}
{foreach CobroPago}
{CobroPago.reference} € {CobroPago.amount}
{/foreach}
{/foreach}
Where 'MyModule' is a custom module that has is related to the invoice and the CobroPago (Payment) records are in turn related to 'MyModule'. For some reason I can show fields from 'MyModule' but not from the Payment (CobroPago) records. What am I doing wrong?
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Some questions about new e-mail options |
Posted by: Guido1982 - 10-16-2019, 07:10 AM - Forum: coreBOS Development
- Replies (4)
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I've been reading about the new e-mail configurations (sending platforms, per-user SMTP config) and have some initital questions:
- We have the option to replace our outgoing server with a platform like Mailchimp or Sendgrid, but what if we both do that and configure SMTP servers per user. What will be preferred?
- Is the difference between 'Marketing' and 'Transactional' specifically a Sendgrid thing? And what makes an e-mail qualify as one of the two?
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MODIFICAR TAMAÑA DE CAMPO |
Posted by: flopezcpa - 10-10-2019, 04:25 PM - Forum: User Support
- Replies (1)
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Buenos días:
Es posible cambiar el tamaño de un campo personalizados, yo agregue un campos, le puse texto de 10 caracteres, pero resulta que lo necesito de 20, y no se como cambiarlo sin perder la información que esta guardando.
Saludos,
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Doubt - $default timezone |
Posted by: rslemer - 10-01-2019, 02:07 PM - Forum: Administrator Support
- Replies (7)
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In config exists a variable $default_timezone = 'UTC';
I remmber in past this variable should be setting for UTC" , I means not changed to my real timezone
Today I can modified that without a problems?
Because my tickets shows a date and hour created and modified wrong values. could be that?
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