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  email ticket.
Posted by: Michel001 - 07-03-2018, 02:55 PM - Forum: Administrator Support - Replies (2)

When i have a ticket in corebos and i want to respond to that ticket using email
the email is send to the customer but also to the account that has send the email.

for me it is enough that the customer gets the email and not the user who has send it through corebos.
because in corebos you can see the mail under contacts/tickets

is there a way to only send the email to the customer ?

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  Git Pull Error - commit your changes or stash them before you can merge
Posted by: mweaver - 07-01-2018, 11:19 PM - Forum: Administrator Support - Replies (2)

I'm getting a strange error when I attempt to perform a git pull to get the latest changes to CoreBOS.


Code:
]# git pull

Updating 1afe78b..efc210f
error: Your local changes to the following files would be overwritten by merge:
        log4php.properties
Please, commit your changes or stash them before you can merge.
Aborting



What it is trying to tell me?

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  Custom file for translated - labels in Projects Tasks
Posted by: rslemer - 07-01-2018, 09:21 PM - Forum: Administrator Support - Replies (3)

I was able to create a custom file and translate most of the terms I needed

Only these terms, associated with the project tasks, did not work and I could not find the corresponding label

It seems that they are compounded by other terms, is this?



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  [solved] Translating module for specific installation
Posted by: rslemer - 07-01-2018, 01:10 PM - Forum: Administrator Support - Replies (2)

How I can use a translating module to change, for example name module in only one installation ?

I means I don't wish change name of module for all, but only for one client

Is possible?

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  Problems for import tasks
Posted by: rslemer - 06-29-2018, 05:09 PM - Forum: Administrator Support - Replies (7)

I tried import some tasks, but system not created a task into a contact

System create one new contact registry ( empty ) for each task in spreadsheet.

I setting a Contact Name for in step 3 with merged option

Sad

What I do wrong?

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  [solved] Translated - pt_br
Posted by: rslemer - 06-29-2018, 12:55 PM - Forum: Administrator Support - Replies (2)

I wish changed this value, for include/language/pt_br.lang.php

'LBL_HERE' => 'Clique aqui',

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  Translated name of relation list - module Projects
Posted by: rslemer - 06-29-2018, 12:53 PM - Forum: Administrator Support - Replies (6)

In project module, I wish translated name of modules showing in related tab

How I can translated this?



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  My picklist defaults to #empty# for profiles where this field is disabled
Posted by: Guido1982 - 06-28-2018, 02:28 PM - Forum: Administrator Support - Replies (4)

I have the following setup:

  • People of the sales profile convert quotes to salesorders
  • In salesorders, there is a picklist called 'Goods ordered', which has two values: Yes and No
  • I have a business map in place that sets a CONST value for that field when a quote in converted to a salesorder. This defaults the picklist to 'No'
  • The field is hidden from the sales profile, since they have nothing to do with that
  • The picklists' default value is 'No'

Now my problem is, when sales people convert the quotes to salesorders, the picklistvalue will stay empty. Nothing in the cell in the database, and on the frontend it resolves to #empty#. This doesn't change when I set the field to 'active' for this profile but lock it. The only way I can make it work like I want to is to give the sales profile access to the field, which I don't want.

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  [solved] Lead conversion mapping
Posted by: rslemer - 06-21-2018, 01:47 PM - Forum: Administrator Support - Replies (2)

I tried map my custom field to field assistant in contacts

Originally my CF is a text 25 and I think is possible to mapping to contacts, because field receptor is text 30.

But system not allow, show me error message

"Sorry, you can cannot map fields with different character size. Kindly map the data with same or more character size."

I tried changed a BD with this tutorial  --> http://corebos.org/documentation/doku.php?id=en:adminmanual:lead_conversion&s[]=field&s[]=size

But system still shows error message


Why?



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  Very basic PBX integration
Posted by: addady2 - 06-20-2018, 07:36 AM - Forum: Administrator Support - Replies (5)

Hi,

A lot on PBX can open URL base on the incoming caller id number.
They do it by some browser extension or small agent installation on the end user desktop PC.
The user need to set the URL to be open when incoming call arrive.

In Vtiger 5.4 I use this URL:

index.php?module=PBXManager&action=PBXManagerAjax&file=TraceIncomingCall&callerNumber=######

##### represent the caller number

In corebose the same URL give "failure" message.

How can I work around this issue?

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